- Bonus based on performance
- Company parties
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Training & development
The Morning Shift Leader is responsible for opening the store, leading morning operations, and supervising staff. This role requires strong leadership, prior coffee experience, and the ability to manage fast-paced morning rush periods. The morning Shift Leader is responsible for ensuring the team has a clear understanding of goals, expectations, products, cleanliness, new directives and guest connections during the shift. for developing a positive environment for both customers and fellow staff members, all while providing consistently fast, efficient, and friendly service to all. The Shift Leader is responsible for developing a positive environment for both customers and fellow staff members, all while providing consistently fast, efficient, and friendly service to all. More importantly, a person in this role must be dedicated to the success of their growth within the company and enter the company with the intent to grow and move into larger roles.
Responsibilities
- Open the store daily at 5:00 AM following all opening procedures
- Lead, support, and direct staff during morning operations
- Ensure high standards for beverage quality, speed, and guest satisfaction
- Train and coach baristas to maintain consistency and performance
- Manage cash handling, register setup, and deposit preparation
- Oversee restocking, prep work, and inventory checks
- Maintain cleanliness and follow all health and safety guidelines
- Communicate operational updates and staffing needs to management
- Resolve customer concerns with professionalism and care
- Present a positive image of PJ's customers and coworkers
Requirements
-
Minimum 3 years of experience as a coffee shop Shift Lead or Manager
- Prior specialty coffee experience (espresso/barista experience required)
- Must be able to work 5:00 AM opening shifts consistently
- Strong leadership and communication skills
- Valid Food Manager’s Certification (required)
- Reliable transportation and excellent punctuality
- Ability to multitask and remain calm during peak hours
- Experience with PJ’s Coffee or similar franchise brands
- Experience training baristas and leading early-morning teams
- Strong organizational and problem-solving skills
- Competitive hourly pay + tips
- Employee discounts
- Growth opportunities
- Positive, community-focused environment
PJ’s Coffee of New Orleans was founded in 1978 by Phyllis Jordan, a pioneer in the coffee industry who embraced high-quality beans, superior roasting methods, and a pure passion for the art of coffee making. Today, PJ’s Coffee is recognized for harvesting, roasting,and personally crafting gourmet drinks using only the top 1% of Arabica beans and delicious organic tea. In addition, our selection of fresh breakfast pastries and hot breakfast sandwiches makes for the perfect beverage pairing.
PJ’s Coffee carries a complete line of espresso-based beverages, flavored coffee, and award-winning Original Cold BrewTM Iced Coffee. PJ’s Coffee is committed to bringing our customers the freshest coffee possible, while developing programs to ensure quality of life is improved through community initiatives and by supporting local school programs.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PJ's Coffee.
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